Terms and Conditions of the SONEX Meble Antyki Online Store

§ 1 Definitions

Shop – online store run by SONEX Jakub
Mirowski, available at [website address].

Seller – SONEX Jakub Mirowski with its registered office in Warsaw,
Przy Agorze 17, 01-960 Warsaw, NIP: 1182268239, REGON: 526205982.

Client – ​​a natural person, legal person or entity
an organizational entity without legal personality that makes purchases in the Store.

Consumer – A customer who is a natural person and makes purchases
in the Store not directly related to its business activity or
professional.

Regulations – these regulations of the Store.

§ 2 General provisions

The store sells used furniture, antiques and other items on commission.
interior design via the Internet.

All products offered in the Store are consistent with the descriptions
and photos posted on the website.

Product prices are given in Polish zloty and include
VAT.

§ 3 Placing orders

Orders are accepted via the Store's website.

Filling out the order form and clicking the button
"make a purchase" is equivalent to placing an order and
acceptance of the Regulations.

After placing the order, the customer receives confirmation of its
electronically accepted.

§ 4 Payments

The customer can pay for the ordered products in
as follows:

Transfer to the Seller's bank account.

In case of payment by bank transfer, the order will be processed
takes place after the payment is credited to the Seller's account.

§ 5 Order Fulfillment

Orders are processed within 72 hours from the moment of placing the order.
confirmation of order or receipt of payment.

In case of payment by bank transfer, the execution time is counted
is from the moment the funds are credited to the Seller's account.

Delivery of products is carried out through the company
courier or through our transport department (up to 50 km from
our commission at Przy Agrze 17,
01-960) to the address indicated by the Customer.

Delivery times depend on the selected courier company and the conditions assessed by our transport department. All delivery-related actions are completed promptly.

§ 6 Delivery costs

The cost of delivery is covered by the customer in accordance with the current price list.
selected courier company or our company transport.

§ 7 Withdrawal from the contract

The Customer who is a Consumer has the right to withdraw from the contract in
within 14 days of receipt of the goods without giving any reason.

The right to withdraw from the contract does not apply in the case of
non-prefabricated products, made according to the customer's specifications or
to meet his individual needs, such as furniture
modified or renovated at the customer's special request.

To exercise the right of withdrawal, the Customer must inform
the Seller about its decision by means of an unequivocal statement (e.g. by letter)
or by e-mail).

The customer is obliged to return the goods in unchanged condition.

§ 8 Complaints

The Seller is obliged to deliver the goods to the Customer without
hidden defects, i.e. those about which the seller did not inform.

In case of finding hidden defects in the product, the Customer has
the right to lodge a complaint, unless he has been informed about it.

Complaints should be submitted in writing or electronically.
to the Seller's address.

The Seller will consider the complaint within 14 days of its receipt.
receipt and will inform the Customer about further proceedings.

§ 9 Personal data protection

The administrator of Customers' personal data is the Seller.

Personal data is processed for the purpose of fulfilling orders.
and, with the Customer's consent, for marketing purposes.

The customer has the right to access the content of his/her data and its
correcting.

§ 10 Final Provisions

In matters not covered by these Regulations
the provisions of the Civil Code and other applicable regulations apply
Polish law.

The Seller reserves the right to change the Regulations.
The changes come into effect upon their publication on the Store website.

These Regulations are effective from March 31, 2025.